Neizņemts sūtījums | Uncollected Shipment
Kas notiek, ja pasūtījums netiek laikus izņemts no pakomāta, izsniegšanas punkta vai pasta nodaļas | What happens if an order is not collected from a parcel locker, pickup point or post office in time
Lawood
Papildināts pirms 16 dienām
After your order has been delivered to the selected parcel locker, pickup point or post office, it will be stored there for a limited period. The collection period is determined by the relevant delivery service provider, so please check the collection deadline stated in the delivery notification you receive.
1. Cik ilgi sūtījums tiek uzglabāts? | How Long Is a Shipment Held?
The shipment holding period depends on the selected delivery service provider and collection method. The exact date by which the shipment must be collected is stated in the notification sent by the delivery service provider. We recommend collecting your shipment on time to prevent it from being returned.
2. Kas notiek, ja sūtījums netiek izņemts? | What Happens If the Shipment Is Not Collected?
If the shipment is not collected within the period specified by the delivery service provider, it may be returned to Lawood. Once we receive the returned shipment, we will contact you to arrange the next steps.
3. Vai sūtījumu var nosūtīt atkārtoti? | Can the Shipment Be Sent Again?
If an uncollected shipment has been returned to Lawood, it can be sent again by prior arrangement with us. In this case, the customer will need to pay the new delivery costs.
4. Ko darīt, ja nevarat sūtījumu izņemt laikā? | What If You Cannot Collect Your Shipment in Time?
If you know that you will not be able to collect your shipment within the specified period, we recommend contacting the delivery service provider in advance to find out whether the storage period can be extended. Extension options and conditions depend on the individual delivery service provider.
Vai nepieciešama palīdzība? | Need Help?
If your shipment was not collected in time and has been returned to Lawood, or if you have questions about resending your order, please contact our customer support. We will help you arrange the next steps.
