Pasūtījuma izmaiņas un atcelšana | Changing or Cancelling an Order
Informācija par pasūtījuma atcelšanu, izmaiņām un gadījumiem, kad pasūtījumu var anulēt | Information about cancelling or changing an order and when an order may be cancelled
Lawood
Papildināts pirms 16 dienām
If you wish to cancel your order or change your order information after placing it, please contact Lawood customer support as soon as possible using the contact details provided with your order.
1. Vai pasūtījumu var atcelt? | Can I Cancel My Order?
Customers have the right to cancel an order in accordance with Lawood’s Terms and Conditions. If you wish to cancel your order, please contact Lawood as soon as possible and provide your order number and the contact details used when placing the order.
2. Ko darīt, ja vēlos mainīt pasūtījuma informāciju? | How Can I Change My Order Information?
If you need to change information provided with your order, such as contact or delivery details, please contact Lawood customer support as soon as possible. Provide your order number and clearly explain what information you would like to change. The possibility of making changes may depend on the stage of order processing. If the order has already been shipped, it is not possible to make changes.
3. Kas notiek, ja Lawood nevar izpildīt pasūtījumu? | What Happens If Lawood Cannot Fulfil the Order?
If Lawood is unable to sell an ordered product, for example because it is unavailable due to a stock system error or because an incorrect price was displayed in the online store, Lawood will inform the customer and the order will be cancelled. If the customer has already paid for the product, Lawood will refund the amount paid within 14 calendar days in accordance with the Terms and Conditions.
4. Kad Lawood var anulēt pasūtījumu? | When Can Lawood Cancel an Order?
Lawood may cancel an order in the cases specified in its Terms and Conditions. This may happen if Lawood is unable to contact the customer within 2 business days after the order is placed, if the customer does not provide requested information within the specified period, or does not consent to verification of personal data. An order may also be cancelled if, for certain payment methods, the customer does not make the payment within 3 business days and no other payment period has been agreed.
Vai nepieciešama palīdzība? | Need Help?
If you wish to cancel your order or change your order information, please contact Lawood customer support and provide your order number.
