Sūtījums uzrādās kā piegādāts, bet nav saņemts | Shipment Marked as Delivered but Not Received
Ko darīt, ja piegādes informācijā sūtījums norādīts kā piegādāts, bet Jūs to neesat saņēmis | What to do if your shipment is marked as delivered but you have not received it
Lawood
Papildināts pirms 16 dienām
Ja sūtījuma izsekošanas informācijā redzams, ka pasūtījums ir piegādāts, bet Jūs to neesat saņēmis vai nevarat atrast, vispirms pārbaudiet piegādes pakalpojuma sniedzēja nosūtīto informāciju un sūtījuma izsekošanas datus. Atkarībā no piegādes veida sūtījums var būt nogādāts pakomātā, pasta nodaļā, izsniegšanas punktā vai norādītajā piegādes adresē.
If the tracking information shows that your order has been delivered but you have not received or cannot locate it, first check the information sent by the delivery service provider and the shipment tracking details. Depending on the delivery method, the shipment may have been delivered to a parcel locker, post office, pickup point or the specified delivery address.
If the tracking information shows that your order has been delivered but you have not received or cannot locate it, first check the information sent by the delivery service provider and the shipment tracking details. Depending on the delivery method, the shipment may have been delivered to a parcel locker, post office, pickup point or the specified delivery address.
1. Pārbaudiet piegādes informāciju | Check the Delivery Information
Pārbaudiet sūtījuma izsekošanas informāciju un piegādes pakalpojuma sniedzēja nosūtītos paziņojumus. Pārliecinieties, uz kuru adresi, pakomātu, pasta nodaļu vai izsniegšanas punktu sūtījums ir piegādāts, kā arī pārbaudiet, vai nav saņemts papildu paziņojums ar informāciju par sūtījuma saņemšanu.
Check the shipment tracking information and notifications sent by the delivery service provider. Confirm the address, parcel locker, post office or pickup point where the shipment was delivered, and check whether you have received any additional notification with collection information.
Check the shipment tracking information and notifications sent by the delivery service provider. Confirm the address, parcel locker, post office or pickup point where the shipment was delivered, and check whether you have received any additional notification with collection information.
2. Sazinieties ar piegādes pakalpojuma sniedzēju | Contact the Delivery Service Provider
Ja izsekošanas informācijā sūtījums ir norādīts kā piegādāts, bet Jūs to nevarat atrast vai saņemt, sazinieties ar piegādes pakalpojuma sniedzēju un norādiet sūtījuma izsekošanas numuru. Piegādes pakalpojuma sniedzējs var pārbaudīt detalizētāku informāciju par sūtījuma piegādi un tā atrašanās vietu.
If the tracking information shows that the shipment has been delivered but you cannot locate or receive it, contact the delivery service provider and provide the shipment tracking number. The delivery service provider can check more detailed information about the delivery and the location of the shipment.
If the tracking information shows that the shipment has been delivered but you cannot locate or receive it, contact the delivery service provider and provide the shipment tracking number. The delivery service provider can check more detailed information about the delivery and the location of the shipment.
3. Ko darīt, ja piegādes pakalpojuma sniedzējs nevar atrisināt situāciju? | What If the Delivery Service Provider Cannot Resolve the Issue?
Ja pēc sazināšanās ar piegādes pakalpojuma sniedzēju sūtījuma atrašanās vietu neizdodas noskaidrot, sazinieties ar Lawood klientu atbalstu. Norādiet pasūtījuma numuru, sūtījuma izsekošanas numuru un īsi aprakstiet situāciju. Mēs palīdzēsim noskaidrot turpmāko rīcību.
If the location of the shipment cannot be determined after contacting the delivery service provider, please contact Lawood customer support. Provide your order number, shipment tracking number and a brief description of the situation. We will help determine the next steps.
If the location of the shipment cannot be determined after contacting the delivery service provider, please contact Lawood customer support. Provide your order number, shipment tracking number and a brief description of the situation. We will help determine the next steps.
4. Kāda informācija būs nepieciešama? | What Information Will Be Required?
Lai varētu ātrāk noskaidrot situāciju, sagatavojiet pasūtījuma numuru, sūtījuma izsekošanas numuru un informāciju par saziņu ar piegādes pakalpojuma sniedzēju. Ja esat saņēmis papildu informāciju vai atbildi no piegādes pakalpojuma sniedzēja, pievienojiet arī to.
To help resolve the situation more quickly, please have your order number, shipment tracking number and information about your communication with the delivery service provider ready. If you have received any additional information or a response from the delivery service provider, please include that as well.
To help resolve the situation more quickly, please have your order number, shipment tracking number and information about your communication with the delivery service provider ready. If you have received any additional information or a response from the delivery service provider, please include that as well.
Vai nepieciešama palīdzība? | Need Help?
Ja sūtījums izsekošanas informācijā uzrādās kā piegādāts, bet Jūs to neesat saņēmis, un situāciju nav izdevies atrisināt ar piegādes pakalpojuma sniedzēju, sazinieties ar Lawood klientu atbalstu. Norādiet pasūtījuma numuru un sūtījuma izsekošanas numuru, lai mēs varētu palīdzēt noskaidrot turpmāko rīcību.
If your shipment is marked as delivered in the tracking information but you have not received it, and the issue could not be resolved with the delivery service provider, please contact Lawood customer support. Provide your order number and shipment tracking number so that we can help determine the next steps.
If your shipment is marked as delivered in the tracking information but you have not received it, and the issue could not be resolved with the delivery service provider, please contact Lawood customer support. Provide your order number and shipment tracking number so that we can help determine the next steps.